Nadine McKillop

Technology-facilitated abuse (TFA) is prevalent in cases of intimate partner violence. This scoping review applied a systems ergonomics model, Rasmussen’s Risk Management Framework, as a novel approach to map the known factors that influence TFA in the context of intimate partner violence. The findings showed that the literature has focused on factors related to actors directly involved in TFA (e.g., perpetrators and victim-survivors) and that inadequate systemic responses influence the persistence of TFA. The utility of applying systems ergonomics to understand and address complex and pervasive social problems was demonstrated.