About

Biography

Dr. Jacqueline Burgess is a multi-award-winning educator and researcher based at the University of the Sunshine Coast. She is the leading business and game studies researcher in Australia and has published multiple papers in the top 10% of worldwide academic journals. Jacqueline also researches small businesses and other aspects of the creative industries and is active collaborator who pulls her weight.

Jacqueline is also an active member in the Digital Games Research Association (DiGRAA) Australia, having served on the board since 2023 and made significant contributions in working parties, and a mentor of early career and student researchers.

She has worked with various creative practitioners from international companies, including Ubisoft, to local businesses and has taught numerous industry workshops. As a result of Jacqueline’s expertise, she has been asked to provide commentary for news organisations including The BBC, Sky News, WIN, Inside Retail, The Conversation and more.

Jacqueline is always open to media, collaboration, supervision and consultancy requests.

Professional memberships

  • Australian & New Zealand Marketing Academy (ANZMAC)
  • Digital Games Research Association (DIGRA)
  • Higher Education Research and Development Society of Australasia (HERDSA)
  • Higher Education Academy

Teaching areas

  • Marketing
  • Marketing strategy
  • Brand management

Engagement Areas

Available for postgraduate supervision

Links

Connect with Jacqueline on LinkedIn
Follow Jacqueline's publications in ResearchGate
Go to Jacqueline's Google Scholar profile

Awards and Honours

Vice-Chancellor and President's Award for Excellence in Learning & Teaching (Sessional)
University of the Sunshine Coast (Australia, Sunshine Coast) - UniSC, 2019
Australian Postgraduate Award
University of the Sunshine Coast (Australia, Sunshine Coast) - UniSC, 2015
Senior Fellow
Higher Education Academy (United Kingdom, York), 2023
Fellow
Higher Education Research and Development Society of Australasia, 2025

Organisational Affiliations

Member, Engage Research Lab

Senior Lecturer in International Business, School of Business and Creative Industries

Education

Business, Politics and Creative Writing
2010–2013, Bachelor of Arts/Bachelor of Business Combined Degree, University of the Sunshine Coast (Australia, Sunshine Coast) - USC
Marketing
2014–2015, Bachelor of Business (Honours), University of the Sunshine Coast (Australia, Sunshine Coast) - USC
Marketing and Media Studies
2015–2019, Doctor of Philosophy, University of the Sunshine Coast (Australia, Sunshine Coast) - USC
Education
2018–2019, Graduate Certificate in Tertiary Teaching, Curtin University (Australia, Perth)
Graduate Certificate in Business Administration (Leadership)
2025, Central Queensland University (Australia, Rockhampton) - CQU