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Using a maturity model to move student engagement practices beyond the generational approach
Conference paper   Open access   Peer reviewed

Using a maturity model to move student engagement practices beyond the generational approach

John A Clarke, Ian D Stoodley and Karen J Nelson
Proceedings of the 16th International First Year in Higher Education Conference, pp.1-10
International First Year in Higher Education (FYHE) Conference, 16th (Wellington, New Zealand, 07-Jul-2013–10-Jul-2013)
Queensland University of Technology
2013
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Abstract

Education Systems student engagement maturity model first year experience HERN
This paper proposes that the generational approach to conceptualising first year student learning behaviour, while it has made a very useful contribution to understanding that behaviour, can be expanded upon. The generational approach has an explicit focus on student behaviour and it is suggested that a capability maturity model interpretation may provide a complementary extension of that as it allows an assessment of institutional capability to initiate, plan, manage and evaluate institutional student engagement practices. The development of a Student Engagement, Success and Retention Maturity Model (SESR-MM) is discussed along with Australasian FYE generational data and Australian SESR-MM data.

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