Samantha Jackson

Sam’s PhD research applies systems thinking to examine the sociotechnical safety framework governing Remotely Piloted Aircraft Systems (RPAS) in Australia. Using a many-models approach, her work examines multiple aspects of the system to identify opportunities for redesign that enhance system-level safety and resilience.

To date, the research has identified several systemic contributing factors to adverse RPAS events in Australia, and has modelled an ideal sociotechnical safety management structure. This model is currently being evaluated against the maturity of the current Australian system. The final phase of the research project will identify a path to help stakeholders transition the RPAS safety system from its current state towards the optimised state. Associate Professor Gemma Read and Professor Paul Salmon are supervising Sam’s research.

Sam served in the Australian Defence Force for more than 24 years in a broad range of specialist, leadership, and management roles. As a registered psychologist, a highlight of her military career was working in the Psychology and Human Factors Section within the Army Aviation capability. In that role, she provided specialist advice on systems safety, incident investigation, fatigue risk management, human performance, and suitability for the airborne environment.

She holds a Bachelor of Arts (Psychology) from Deakin University, a Bachelor of Social Science (Psychology)(Honours) with Class I Honours from Charles Sturt University, and a Postgraduate Certificate in Safety and Accident Investigation from Cranfield University (United Kingdom).

Her research and professional interests include the analysis of complex systems, incident analysis, human-technology interactions, and team & individual performance through a systems lens.