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Models of Police Oversight and Complaints Handling Processes
Report

Models of Police Oversight and Complaints Handling Processes

Tim Prenzler and Michael Maguire
pp.1-44
Queensland Government
2022
url
https://www.qpsdfvinquiry.qld.gov.au/public-hearings/assets/exhibits/week-4/report-prenzler-and-maguire-term-of-reference-d.pdfView
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url
https://www.qpsdfvinquiry.qld.gov.au/public-hearings/hearing-exhibits.aspx#week4View
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Abstract

Report for the Independent Commission of Inquiry into Queensland Police Service Responses to Domestic and Family Violence. 22 August 2022 Exhibit 21 Summary: The following report reviews five decades of experience internationally with different types of systems for investigating complaints against police and regulating police conduct. Sources include commissions of inquiry and associated reviews of police integrity issues, public opinion surveys, complainant surveys, surveys of police, expert opinions, legislation and legal cases, agency performance data, and studies regarding reduced complaints against police and improvements in police conduct. Testimony is also provided by Michael Maguire, based on eleven years experience as the Police Ombudsman and as Chief Inspector of Criminal Justice in Northern Ireland. The weight of evidence from these diverse sources strongly supports the establishment of an agency with responsibility for the independent investigation and adjudication of allegations and disclosures about police as the best means of satisfying procedural justice criteria, meeting stakeholder expectations, and optimising public confidence. In the Queensland context this would require the redesign of current institutional arrangements to ensure a much more robust police oversight agency is in operation with access and outreach across the state.

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