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Where do human rights fit in strengths-based service design?
Presentation

Where do human rights fit in strengths-based service design?

Maria Raciti
A New Look at Consumer Vulnerability: The Why, What, How and Where of Adopting a Strengths-Based Approach (Online, 13-Jul-2021 - 13-Jul-2021)
Queensland University of Technology
2021
url
https://research.qut.edu.au/best/events/a-new-look-at-consumer-vulnerability-the-why-what-how-and-where-of-adopting-a-strengths-based-approach/View
Event WebsiteIncludes presentation slides
url
https://www.youtube.com/watch?v=z2M_dZBmF7w&t=29sView
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Abstract

services marketing vulnerablity human rights social justice
All too often, approaches for providing support for consumers experiencing vulnerability apply a deficit-based lens, rather than leveraging the strengths of these consumers. However, scholars and practitioners alike are increasingly shifting their mindsets and practices towards a strengths-based approach. [Event Synopsis]

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