Newsletter article
The Role of Triage in a Regional University Counselling Services
ANZSSA Newsletter, Vol.December, pp.30-32
2017
Abstract
University counselling departments have seen a consistent rise in student demand for psychological services and with students who present with severe poor mental health.This increase has led to managers of university counselling services exploring creative and dynamic ways to respond to the changing needs of the university student. While universities have introduced a range of models to address student mental health and wellbeing, the University of the Sunshine Coast (USC) counselling team introduced a centralised same-day telephone triage service in response to student demand. The present article aims to discuss the process and outcomes of the new triage service.
Details
- Title
- The Role of Triage in a Regional University Counselling Services
- Authors
- Karryn Bratby (Author)Matthew Hull-Styles (Author) - University of the Sunshine Coast - Faculty of Arts, Business and Law
- Publication details
- ANZSSA Newsletter, Vol.December, pp.30-32
- Publisher
- Australian and New Zealand Student Services Association Inc.
- Date published
- 2017
- Copyright note
- Copyright © 2017 Australian and New Zealand Student Services Association Inc. Reproduced with the permission of the publisher.
- Organisation Unit
- School of Tertiary Access - Legacy; School of Social Sciences - Legacy; University of the Sunshine Coast, Queensland; Indigenous Services - Legacy; Student Services and Engagement; School of Law and Society
- Language
- English
- Record Identifier
- 99450900202621
- Output Type
- Newsletter article
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