Women's Utilisation, Experiences and Satisfaction with Postnatal Follow-up Care Systematic literature review

Amal Al  Hadi; Michelle Paliwoda; Jennifer  Dawson; Karen  Walker; Karen Angela New

doi:10.18295/squmj.10.2022.059

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Women's Utilisation, Experiences and Satisfaction with Postnatal Follow-up Care Systematic literature review

Journal article

Open access

Peer reviewed

Women's Utilisation, Experiences and Satisfaction with Postnatal Follow-up Care Systematic literature review

Amal Al Hadi, Michelle Paliwoda, Jennifer Dawson, Karen Walker and Karen Angela New

Sultan Qaboos University Medical Journal, Vol.22(4), pp.455-471

2022

DOI: https://doi.org/10.18295/squmj.10.2022.059

PMCID: PMC9645514

PMID: 36407691

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Abstract

Postpartum Period

Postnatal Care

Women

Literature Review

Postnatal follow up care is reported to be the ‘underutilised’ aspect of the maternity care continuum. This review explores women’s utilisation of early and late postnatal follow up and their experiences and satisfaction with it. Five online databases were searched for English or Arabic articles published between 2011 and 2021. Methodological quality of included studies was assessed using the Mixed Methods Appraisal Tool; the Andersen healthcare utilisation model was the framework for data analysis. A total of 19 articles met all inclusion criteria. Utilisation facilitators included complications, travel distance, knowledge of the importance for attending and being offered a telephonecall and home visit or clinic visit as options for follow up. Impediments included lack of perceived need and notbeing provided with information about postnatal care. Comprehensive discussions with and examination by health providers were reported as positive experiences and influenced repeat utilisation. Dissatisfaction was associated with inconsistent information provided by health providers.

Details

Title: Women's Utilisation, Experiences and Satisfaction with Postnatal Follow-up Care Systematic literature review
Authors: Amal Al Hadi (Corresponding Author) - The University of Queensland
Michelle Paliwoda (Author) - The University of Queensland
Jennifer Dawson (Author) - Royal Women's Hospital
Karen Walker (Author) - The University of Sydney
Karen Angela New (Author) - University of the Sunshine Coast, Queensland, School of Health and Behavioural Sciences - Legacy
Publication details: Sultan Qaboos University Medical Journal, Vol.22(4), pp.455-471
Publisher: Sultan Qaboos University, College of Medicine
Date published: 2022
DOI: 10.18295/squmj.10.2022.059
ISSN: 2075-0528
PMID: 36407691; PMC9645514
Copyright note: This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.
Organisation Unit: University of the Sunshine Coast, Queensland; School of Health - Occupational Therapy; School of Health and Behavioural Sciences - Legacy
Language: English
Record Identifier: 99687998802621
Output Type: Journal article

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