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Walking the line: Understanding pedestrian behaviour and risk at rail level crossings with cognitive work analysis
Journal article   Peer reviewed

Walking the line: Understanding pedestrian behaviour and risk at rail level crossings with cognitive work analysis

Gemma J M Read, Paul M Salmon, Michael G Lenne and Neville A Stanton
Applied Ergonomics, Vol.53(Part A), pp.209-227
2016
url
https://doi.org/10.1016/j.apergo.2015.10.004View
Published Version

Abstract

rail level crossings pedestrians cognitive work analysis constraints systems approach risk
Pedestrian fatalities at rail level crossings (RLXs) are a public safety concern for governments worldwide. There is little literature examining pedestrian behaviour at RLXs and no previous studies have adopted a formative approach to understanding behaviour in this context. In this article, cognitive work analysis is applied to understand the constraints that shape pedestrian behaviour at RLXs in Melbourne, Australia. The five phases of cognitive work analysis were developed using data gathered via document analysis, behavioural observation, walk-throughs and critical decision method interviews. The analysis demonstrates the complex nature of pedestrian decision making at RLXs and the findings are synthesised to provide a model illustrating the influences on pedestrian decision making in this context (i.e. time, effort and social pressures). Further, the CWA outputs are used to inform an analysis of the risks to safety associated with pedestrian behaviour at RLXs and the identification of potential interventions to reduce risk.

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Collaboration types
Domestic collaboration
International collaboration
Web Of Science research areas
Engineering, Industrial
Ergonomics
Psychology, Applied

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#11 Sustainable Cities and Communities

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