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Using the Event Analysis of Systemic Teamwork (EAST) broken-links approach to understand vulnerabilities to disruption in a darknet market
Journal article   Open access   Peer reviewed

Using the Event Analysis of Systemic Teamwork (EAST) broken-links approach to understand vulnerabilities to disruption in a darknet market

Ben R Lane, Paul M Salmon, Adrian Cherney, David Lacey and Neville A Stanton
Ergonomics, Vol.62(9), pp.1134-1149
2019
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PDF - Author Accepted Version1.38 MBDownloadView
Accepted VersionPDF - Author Accepted Version Open Access
url
https://doi.org/10.1080/00140139.2019.1621392View
Published Version

Abstract

broken links cryptomarket Darknet Event Analysis of Systemic Teamwork sociotechnical systems
Darknet markets provide an anonymous, online platform for users to trade illicit drugs, fraudulent identity data, and other commodities. Although law enforcement agencies have been successful in seizing many markets, the Darknet is an agile and dynamic environment and market activities often persist and emerge in a new form. Given this constantly changing environment, new ways of disrupting darknet markets are required. This study used Event Analysis of Systemic Teamwork (EAST) to analyse market activity and understand vulnerabilities to disruption. This involved using the EAST broken-links approach to assess the effects of compromising the transmission of information between tasks and between agents. The analysis identified critical vulnerabilities in the system, which included information involved in registering, depositing funds, communicating listing details to buyers, and communicating dispute resolution messages. This study indicates that systems ergonomics methods-in particular, EAST-can provide insight into system vulnerabilities that might be targeted for disruption.

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Domestic collaboration
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Web Of Science research areas
Engineering, Industrial
Ergonomics
Psychology
Psychology, Applied
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