Using cognitive work analysis to identify competencies for human factors and ergonomics practitioners

Gemma J. M Read; Katie Schultz; Natassia Goode; Paul M Salmon

doi:10.1080/00140139.2021.1955979

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Using cognitive work analysis to identify competencies for human factors and ergonomics practitioners

Journal article

Peer reviewed

Using cognitive work analysis to identify competencies for human factors and ergonomics practitioners

Gemma J. M Read, Katie Schultz, Natassia Goode and Paul M Salmon

Ergonomics, Vol.65(3), pp.348-361

2022

DOI: https://doi.org/10.1080/00140139.2021.1955979

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Abstract

competencies

job design

practitioners

work domain analysis

cognitive work analysis

While several competency frameworks have been proposed for Human Factors and Ergonomics (HFE) practitioners, these are not commonly based on structured analyses. The aim of this research was to develop a sociotechnical systems model of the HFE practitioner role in Australia and identify the competencies required to fulfil the role. Study One applied the Work Domain Analysis phase of cognitive work analysis (CWA) to model the HFE practitioner role. Model refinement was undertaken with seven subject matter experts. In Study Two, the model was used to elicit the competencies (knowledge, skills, abilities, other characteristics) required for successful performance, via a survey of 28 HFE practitioners. Most competencies related to skills (i.e. communication skills) and knowledge (i.e. domain knowledge). Gaps in competencies were also identified, linked to a lack of HFE education pathways in Australia. The findings have practical utility for designing HFE practitioner roles and educational programs.

Details

Title: Using cognitive work analysis to identify competencies for human factors and ergonomics practitioners
Authors: Gemma J. M Read (Author) - University of the Sunshine Coast, Queensland, Centre for Human Factors and Systems Science
Katie Schultz (Author) - University of the Sunshine Coast, Queensland, School of Social Sciences - Legacy
Natassia Goode (Author) - University of the Sunshine Coast, Queensland, Centre for Human Factors and Systems Science
Paul M Salmon (Author) - University of the Sunshine Coast, Queensland, Centre for Human Factors and Systems Science
Publication details: Ergonomics, Vol.65(3), pp.348-361
Publisher: Taylor & Francis
Date published: 2022
DOI: 10.1080/00140139.2021.1955979
ISSN: 1366-5847; 0014-0139
Grants: A new complex systems approach to road trauma: Applying systems thinking to the fatal five, FT140100681, Australian Research Council (Australia, Canberra) - ARC
A modelling approach to support the safe introduction of automated vehicles into the road transport system, DE180101449, Australian Research Council (Australia, Canberra) - ARC
Organisation Unit: Centre for Human Factors and Systems Science; School of Health - Psychology; School of Law and Society
Language: English
Record Identifier: 99579107902621
Output Type: Journal article

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Web Of Science research areas: Engineering, Industrial; Ergonomics; Psychology; Psychology, Applied

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