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Using an Online Tool to Apply a Person-Centred Approach in Audiological Rehabilitation: A Pilot Study
Journal article   Open access   Peer reviewed

Using an Online Tool to Apply a Person-Centred Approach in Audiological Rehabilitation: A Pilot Study

Nerina Scarinci, Kristen Tulloch, Carly Meyer, Katie Ekberg and Christopher Lind
Audiology Research, Vol.12(6), pp.620-634
2022
PMCID: PMC9680395
PMID: 36412655
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Using an Online Tool to Apply a Person-Centred Approach in Audiological Rehabilitation A Pilot Study509.34 kBDownloadView
Published Version Open Access CC BY V4.0
url
https://doi.org/10.3390/audiolres12060060View
Published Version

Abstract

communication hearing loss family-centred care person-centred care eHealth psychosocial
This study aimed to explore the experiences of adult clients with hearing loss and their audiologists in using an online tool, the Living Well Tool (LWT), during initial audiology appointments. The LWT is designed to help clients identify when and where it is most important for them to communicate effectively and live well with hearing loss. A total of 24 adult clients with hearing loss and two audiologists participated in this study. Clients were invited to complete the LWT prior to their next audiology appointment, however, most clients chose to use the LWT in session with their audiologist. Following the appointment, clients and audiologists participated in individual qualitative semi structured interviews to explore their experiences of using the LWT, and the extent to which the LWT facilitated person centred care. Qualitative analysis five key themes which reflected participants’ experiences and perceptions of using the LWT: (1) the LWT enhances audiological care; (2) the LWT supports person centred audiological care; (3) the use of the LWT should be individualised; (4) users value comprehensiveness; and (5) users value accessibility. This study demonstrated that the LWT supported the provision of person centred audiological care, providing a flexible, comprehensive and accessible means for audiologists to gain an understanding of their clients’ needs and preferences. However, it was also noted that the use of a tool must be individualised and accessible for all.

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Domestic collaboration
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Audiology & Speech-language Pathology

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#3 Good Health and Well-Being

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