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Understanding common interviewing pitfalls: An evaluation of Legal Interviewing Skills
Journal article   Open access   Peer reviewed

Understanding common interviewing pitfalls: An evaluation of Legal Interviewing Skills

Kathryn Lynch and G Kennedy
Australasian Journal of Educational Technology, Vol.18(2), pp.147-168
2002
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Abstract

Specialist Studies in Education interviewing skills computer facilitated learning
This paper reports on the evaluation of a computer facilitated learning (CFL) resource which allows law students to identify common pitfalls in client-lawyer interviews. Using an evaluation framework developed by Alexander and Hedberg (1994) and Bain (1999), the CFL resource, Legal Interviewing Skills, was evaluated in three areas: interface design, learning processes and interview skills. Twenty-three postgraduate law students participated in the evaluation which involved the observation of students as they interacted with the resource, together with think aloud protocols, questionnaires and focus groups. Students were generally positive about the program and showed greater confidence in interviewing after using it. However, there are a number of areas where the program could be improved; namely, ease of navigation, the structure of learning tasks and the use of feedback to promote meaningful engagement with the learning.

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