Trust in vehicle technology

Guy H Walker; Neville A Stanton; Paul M Salmon

doi:10.1504/IJVD.2016.074419

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Journal article

Open access

Peer reviewed

Trust in vehicle technology

Guy H Walker, Neville A Stanton and Paul M Salmon

International Journal of Vehicle Design, Vol.70(2), pp.157-182

2016

DOI: https://doi.org/10.1504/IJVD.2016.074419

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Abstract

driver behaviour

driver trust

driver distrust

trust measurement

design principles

vehicle technology

vehicle design

Driver trust has potentially important implications for how vehicle technology is used and interacted with. In this paper, it will be seen how driver trust functions and how it can be understood and manipulated by insightful vehicle design. It will review the theoretical literature to define steps that can be taken to establish trust in vehicle technology in the first place, maintain trust in the long term, and even re-establish trust that has been lost along the way. The paper presents a synthesis of the wider trust literature, integrates key trust parameters, describes practically how to measure trust, and presents a set of principles for vehicle designers to use in assessing existing design decisions and justify new ones.

Details

Title: Trust in vehicle technology
Authors: Guy H Walker (Author) - Heriot-Watt University, United Kingdom
Neville A Stanton (Author) - University of Southampton, United Kingdom
Paul M Salmon (Author) - University of the Sunshine Coast - Faculty of Arts, Business and Law
Publication details: International Journal of Vehicle Design, Vol.70(2), pp.157-182
Publisher: Inderscience Publishers
Date published: 2016
DOI: 10.1504/IJVD.2016.074419
ISSN: 0143-3369
Copyright note: Copyright © 2016 Inderscience Enterprises Ltd. The Author's Accepted Version is reproduced here in accordance with the publishers copyright policy. The definitive version is available at www.interscience.com
Organisation Unit: Centre for Human Factors and Systems Science; University of the Sunshine Coast, Queensland; School of Law and Society
Language: English
Record Identifier: 99449381002621
Output Type: Journal article

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Collaboration types: Domestic collaboration; International collaboration
Web Of Science research areas: Engineering, Mechanical; Transportation Science & Technology

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Source: InCites