The role of financial and epidemic crises on tourism loyalty

Mohammad Al-Shboul; Sajid Anwar; Iman Akour

doi:10.1080/19407963.2021.1928148

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Journal article

Peer reviewed

The role of financial and epidemic crises on tourism loyalty

Mohammad Al-Shboul, Sajid Anwar and Iman Akour

Journal of Policy Research in Tourism, Leisure and Events, Vol.15(1), pp.18-51

2023

DOI: https://doi.org/10.1080/19407963.2021.1928148

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Abstract

Singapore

tourist arrivals

Tourism loyalty

financial crises

epidemic crises

This paper examines the role of financial and epidemic crises on tourism loyalty. Using monthly data from January 1978 to February 2016, our analysis shows that tourists arriving to Singapore from 11 countries (Australia, Canada, China, France, Germany, Hong Kong, India, Japan, Taiwan, the UK, and the US) exhibit evidence of tourism loyalty, suggesting that international tourists considered Singapore as a long-run attractive tourist destination. During the five subsample periods, representing the four most recent global financial and epidemic crises (the AFC, SARS, the GFC and H1-N1), we find evidence of transitory effect, suggesting that international tourists considered Singapore as an attractive tourism destination in the short-run. We argue that shocks generated by the financial and epidemic crises strongly contribute to the existence of the permanent loyalty evidence, and that such evidence is likely to be spurious.

Details

Title: The role of financial and epidemic crises on tourism loyalty
Authors: Mohammad Al-Shboul (Author) - University of Sharjah
Sajid Anwar (Author) - University of the Sunshine Coast, Queensland, School of Business and Creative Industries
Iman Akour (Author) - University of Sharjah
Publication details: Journal of Policy Research in Tourism, Leisure and Events, Vol.15(1), pp.18-51
Publisher: Routledge
DOI: 10.1080/19407963.2021.1928148
ISSN: 1940-7971
Organisation Unit: Indigenous and Transcultural Research Centre; University of the Sunshine Coast, Queensland; School of Business and Creative Industries
Language: English
Record Identifier: 99534608202621
Output Type: Journal article

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Collaboration types: Domestic collaboration; International collaboration
Web Of Science research areas: Hospitality, Leisure, Sport & Tourism

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