The role and dimensions of authenticity in heritage tourism

Eunkyung Park; Byoung-Kil Choi; Timothy J Lee

doi:10.1016/j.tourman.2019.03.001

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The role and dimensions of authenticity in heritage tourism

Journal article

Peer reviewed

The role and dimensions of authenticity in heritage tourism

Eunkyung Park, Byoung-Kil Choi and Timothy J Lee

Tourism Management, Vol.74, pp.99-109

2019

DOI: https://doi.org/10.1016/j.tourman.2019.03.001

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Abstract

authenticity

heritage tourism

tourist satisfaction

tourist loyalty

This study set out to investigate how authenticity affects tourist satisfaction with, and loyalty to, an attraction and its heritage value. Different factors were seen as likely to influence the various types of loyalty. Hahoe village in South Korea, a World Cultural Heritage listed area, was chosen as the research site. A survey of tourists was conducted, and 535 responses obtained for statistical analysis. The study discovered that tourist satisfaction from experiencing constructive and existential authenticity is a strong indicator of their intention to revisit. The results of this study can be applied to heritage tourism management, with the insightful message that constructive authenticity can strongly contribute to the satisfaction of heritage tourists when intangible tourism resources become tangible.

Details

Title: The role and dimensions of authenticity in heritage tourism
Authors: Eunkyung Park (Author) - Daegu University, South Korea
Byoung-Kil Choi (Author) - Jeju National University, South Korea
Timothy J Lee (Author) - University of the Sunshine Coast - USC Business School
Publication details: Tourism Management, Vol.74, pp.99-109
Publisher: Pergamon
Date published: 2019
DOI: 10.1016/j.tourman.2019.03.001
ISSN: 0261-5177; 0261-5177
Organisation Unit: University of the Sunshine Coast, Queensland; Sustainability Research Cluster
Language: English
Record Identifier: 99451496002621
Output Type: Journal article

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Collaboration types: Domestic collaboration; International collaboration
Web Of Science research areas: Environmental Studies; Hospitality, Leisure, Sport & Tourism; Management

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