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The effect of information integration on team communication in a simulated submarine control room task
Journal article   Open access   Peer reviewed

The effect of information integration on team communication in a simulated submarine control room task

Stephanie Michailovs, Stephen Pond, Jessica Irons, Paul M Salmon, Troy A W Visser, Megan Schmitt, Neville A Stanton, Luke Strickland, Sam Huf and Shayne Loft
Ergonomics, Vol.68(4), pp.513-537
2025
PMID: 39016112
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The effect of information integration on team communication in a simulated submarine control room task5.07 MBDownloadView
Published Version Open Access CC BY-NC-ND V4.0

Abstract

submarine event analysis of systemic teamwork networks communications control room
Submarine control rooms are characterised by dedicated individual roles for information types (e.g. Sonar operator processes sound energy), with individuals verbally reporting the information that they receive to other team members to help resolve uncertainty in the operational environment (low information integration). We compared this work design with one that ensured critical information was more readily available to all team members (high information integration). We used the Event Analysis of Systemic Teamwork (EAST) method to analyse task, information, and social networks for novice teams operating within a simulated submarine control room under low versus high information integration. Integration impacted team member centrality (importance relative to other operators) and the nature of information shared. Team members with greater centrality reported higher workload. Higher integration across consoles altered how team members interacted and their relative status, the information shared, and how workload was distributed. However, overall network structures remained intact.Submarine control rooms are characterised by dedicated individual roles for information types (e.g. Sonar operator processes sound energy), with individuals verbally reporting the information that they receive to other team members to help resolve uncertainty in the operational environment (low information integration). We compared this work design with one that ensured critical information was more readily available to all team members (high information integration). We used the Event Analysis of Systemic Teamwork (EAST) method to analyse task, information, and social networks for novice teams operating within a simulated submarine control room under low versus high information integration. Integration impacted team member centrality (importance relative to other operators) and the nature of information shared. Team members with greater centrality reported higher workload. Higher integration across consoles altered how team members interacted and their relative status, the information shared, and how workload was distributed. However, overall network structures remained intact.

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