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The Mobile Internet and Small Business: An Exploratory Study of Needs, Uses and Adoption with Full-Adopters of Technology
Journal article   Open access   Peer reviewed

The Mobile Internet and Small Business: An Exploratory Study of Needs, Uses and Adoption with Full-Adopters of Technology

Jeanette K Van Akkeren and Debra Harker
Journal of Research and Practice in Information Technology, Vol.35(3), pp.205-220
2003
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Abstract

Information and Computing Sciences mobile data technology e-commerce SME adoption Internet
The technological environment in which contemporary small- and medium-sized enterprises (SMEs) operate can only be described as dynamic. The exponential rate of technological change, characterised by perceived increases in the benefits associated with various technologies, shortening product life cycles and changing standards, provides for the SME a complex and challenging operational context. The primary aim of this research was to concentrate on those SMEs that had already adopted technology in order to identify their needs for the new mobile data technologies (MDT), the mobile Internet. The research design utilised a mixed approach whereby both qualitative and quantitative data was collected to address the question. Overall, the needs of these SMEs for MDT can be conceptualised into three areas where the technology will assist business practices; communication, ecommerce and security.

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