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The Lagging Development of Small Business Internet Banking in Australia
Journal article   Peer reviewed

The Lagging Development of Small Business Internet Banking in Australia

Deborah Ralston and April Wright
Journal of Small Business Management, Vol.40(1), pp.51-57
2002
url
https://doi.org/10.1111/1540-627X.00038View
Published Version

Abstract

small business Internet banking Australia
The most recent technological advance with the potential to revolutionize the financial services industry worldwide is Internet banking. Given that online banking transactions cost substantially less than physial branch transactions, banks throughout the world are rushing to develop their Internet strategies. While Australian financial institutions have been slower to join the Internet banking trend, almost all banks and other financial establishments now offer on-line banking facilities or are planning to do so in the near future. However, Australian financial institutions are primarily targeting their Internet banking strategies on the personal home banking segment. The small business segment has been largely ignored.

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