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The First Steps Program: a case study of a new model of community child health service
Journal article   Peer reviewed

The First Steps Program: a case study of a new model of community child health service

Margaret Barnes, J Pratt, K Finlayson, B Pitt and C Knight
Australian Health Review, Vol.34(4), pp.386-389
2010
url
https://doi.org/10.1071/AH09762View
Published Version

Abstract

child health first-time mothers information needs nursing social support
Community Child Health Nursing Services provide support for new mothers; however, the focus has often been on individual consultations, complemented by a series of group sessions soon after birth. We describe a new model of community care for first-time mothers that centres on group sessions throughout the whole contact period. The model was developed by practicing child health nurses for a large health service district in south-east Queensland, which offers a comprehensive community child health service. Issues identified by clinicians working within existing services, feedback from clients and the need for more resource-efficient methods of service provision underpinned the development of the model. The pilot program was implemented in two community child health centres in Brisbane. An early individual consultation to engage the family with the service was added in response to feedback from clinicians and clients. The modified model has since been implemented service-wide as the 'First Steps Program'. The introduction of this model has ensured that the service has been able to retain a comprehensive service for first-time parents from a universal population, while responding to the challenges of population growth and the increasing number of complex clients placing demands on resources.

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Health Care Sciences & Services
Health Policy & Services

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#3 Good Health and Well-Being
#5 Gender Equality

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