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The Ethical Issues which must be addressed in online counselling
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The Ethical Issues which must be addressed in online counselling

Julie Bolton
Australian Counselling Research Journal, Vol.11(1), pp.1-15
2017
url
http://www.acrjournal.com.au/resources/assets/journals/Volume-11-Issue-1-2017/Volume-11-Issue-1-2017-FULL.pdfView
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Abstract

Psychology Internet-based counselling online counselling ethical issues online mental health services guidelines
Advocates of internet-based counselling cite benefits such as cost effectiveness, relative anonymity, immediacy, increased access, easy self-disclosure, and convenience for clients with mobility and transportation issues (Deardorff, 2010). However, this article uses the research emerging within the profession to discuss a range of ethical issues which must be considered in order to develop best practice. Such issues involve the inability to utilize non-verbal cues as part of treatment; potential threats to confidentiality and privacy the unsuitability of particular client groups for online counselling; difficulties maintaining professional boundaries. Several other issues are also outlined in this article. Guidelines recommend that as a minimum standard, there are several topics must be addressed within the informed consent process, including items such as possible advantages and disadvantages of online therapy, encryption; file storage procedures; privacy policy; the practitioner's geographical jurisdiction.

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