Systems thinking applied to safety during manual handling tasks in the transport and storage industry

Natassia Goode; Paul M Salmon; Michael G Lenne; Peter Hillard

doi:10.1016/j.aap.2013.09.025

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Systems thinking applied to safety during manual handling tasks in the transport and storage industry

Journal article

Open access

Peer reviewed

Systems thinking applied to safety during manual handling tasks in the transport and storage industry

Natassia Goode, Paul M Salmon, Michael G Lenne and Peter Hillard

Accident Analysis and Prevention, Vol.68, pp.181-191

2014

DOI: https://doi.org/10.1016/j.aap.2013.09.025

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Abstract

workplace safety

manual handling

transport and storage

systems thinking

Accimap

Injuries resulting from manual handling tasks represent an on-going problem for the transport and storage industry. This article describes an application of a systems theory-based approach, Rasmussen's (1997) risk management framework, to the analysis of the factors influencing safety during manual handling activities in a freight handling organisation. Observations of manual handling activities, cognitive decision method interviews with workers (n = 27) and interviews with managers (n = 35) were used to gather information about three manual handling activities. Hierarchical task analysis and thematic analysis were used to identify potential risk factors and performance shaping factors across the levels of Rasmussen's framework. These different data sources were then integrated using Rasmussen's Accimap technique to provide an overall analysis of the factors influencing safety during manual handling activities in this context. The findings demonstrate how a systems theory-based approach can be applied to this domain, and suggest that policy-orientated, rather than worker-orientated, changes are required to prevent future manual handling injuries.

Details

Title: Systems thinking applied to safety during manual handling tasks in the transport and storage industry
Authors: Natassia Goode (Author) - University of the Sunshine Coast - Faculty of Arts and Business
Paul M Salmon (Author) - University of the Sunshine Coast - Faculty of Arts and Business
Michael G Lenne (Author) - Monash University
Peter Hillard (Author) - Monash University
Publication details: Accident Analysis and Prevention, Vol.68, pp.181-191
Publisher: Elsevier Ltd.
Date published: 2014
DOI: 10.1016/j.aap.2013.09.025
ISSN: 0001-4575; 0001-4575
Organisation Unit: Centre for Human Factors and Systems Science; University of the Sunshine Coast, Queensland; School of Law and Society
Language: English
Record Identifier: 99449098802621
Output Type: Journal article
Research Statement: false

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Collaboration types: Domestic collaboration
Web Of Science research areas: Ergonomics; Public, Environmental & Occupational Health; Social Sciences, Interdisciplinary; Transportation

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Source: InCites