Journal article
State of science: models and methods for understanding and enhancing teams and teamwork in complex sociotechnical systems
Ergonomics, Vol.65(2), pp.161-187
2022
PMID: 34865613
Abstract
This state of the science review brings together the disparate literature of effective strategies for enhancing and accelerating team performance. The review evaluates and synthesises models and proposes recommended avenues for future research. The two major models of the Input-Mediator-Output-Input (IMOI) framework and the Big Five dimensions of teamwork were reviewed and both will need significant development for application to future teams comprising non-human agents. Research suggests that a multi-method approach is appropriate for team measurements, such as the integration of methods from self-report, observer ratings, event-based measurement and automated recordings. Simulations are recommended as the most effective team-based training interventions. The impact of new technology and autonomous agents is discussed with respect to the changing nature of teamwork. In particular, whether existing teamwork models and measures are suitable to support the design, operation and evaluation of human-nonhuman teams of the future.
This review recommends a multi-method approach to the measurement and evaluation of teamwork. Team models will need to be adapted to describe interaction with non-human agents, which is what the future is most likely to hold. The most effective team training interventions use simulation-based approaches.
Details
- Title
- State of science: models and methods for understanding and enhancing teams and teamwork in complex sociotechnical systems
- Authors
- Aaron P J Roberts (Author) - University of SouthamptonLeonie V Webster (Author) - University of SouthamptonPaul M Salmon (Author) - University of the Sunshine Coast, Queensland, Centre for Human Factors and Sociotechnical SystemsRhona Flin (Author) - Robert Gordon UniversityEduardo Salas (Author) - Department of Psychological Sciences, Rice University, Houston, TX, USANancy J Cooke (Author) - Arizona State UniversityGemma J M Read (Author) - University of the Sunshine Coast, Queensland, Centre for Human Factors and Sociotechnical SystemsNeville A Stanton (Author) - University of the Sunshine Coast, Queensland, Centre for Human Factors and Sociotechnical Systems
- Publication details
- Ergonomics, Vol.65(2), pp.161-187
- Publisher
- Taylor & Francis
- DOI
- 10.1080/00140139.2021.2000043
- ISSN
- 1366-5847
- PMID
- 34865613
- Organisation Unit
- Centre for Human Factors and Sociotechnical Systems; University of the Sunshine Coast, Queensland; School of Health - Psychology
- Language
- English
- Record Identifier
- 99598307302621
- Output Type
- Journal article
Metrics
33 Record Views
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- Collaboration types
- Domestic collaboration
- International collaboration
- Web Of Science research areas
- Engineering, Industrial
- Ergonomics
- Psychology
- Psychology, Applied
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Source: InCites