Journal article
Role of trust, emotions and event attachment on residents' attitudes toward tourism
Tourism Management, Vol.63, pp.426-438
2017
Abstract
This study examines the effects of residents' trust in government and their emotions toward an event on their perceptions of potential impacts and their support. This study also examines the moderating role of event attachment on the strength of relationships between residents' trust in government and their impacts perceptions, emotional responses, and as well as their support based on social exchange theory and cognitive appraisal theory. Findings clearly indicate that residents' support is a function of both cognitive and affective assessment of perceived impacts. Trust in government influences directly residents' support and indirectly through perceived impacts and experienced emotions toward an event. Findings further suggest that level of event attachment moderates the effects of trust on residents' perceptions of impacts, their emotions, as well as on their support.
Details
- Title
- Role of trust, emotions and event attachment on residents' attitudes toward tourism
- Authors
- Zhe Ouyang (Corresponding Author) - Washington State University, United StatesDogan Gursoy (Corresponding Author) - Washington State University, United StatesBishnu Sharma (Corresponding Author) - University of the Sunshine Coast - Faculty of Arts, Business and Law
- Publication details
- Tourism Management, Vol.63, pp.426-438
- Publisher
- Elsevier Ltd.
- Date published
- 2017
- DOI
- 10.1016/j.tourman.2017.06.026
- ISSN
- 0261-5177; 1879-3193
- Organisation Unit
- School of Business and Creative Industries; Indigenous and Transcultural Research Centre; University of the Sunshine Coast, Queensland; USC Business School - Legacy
- Language
- English
- Record Identifier
- 99450590602621
- Output Type
- Journal article
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- Collaboration types
- Domestic collaboration
- International collaboration
- Web Of Science research areas
- Environmental Studies
- Hospitality, Leisure, Sport & Tourism
- Management
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Source: InCites