Residents’ perception of the influence of luxury chain hotels on ethnic tourism communities

Y Zhang; Timothy J Lee; Y Xiong

doi:10.1080/14766825.2019.1591700

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Residents’ perception of the influence of luxury chain hotels on ethnic tourism communities

Journal article

Peer reviewed

Residents’ perception of the influence of luxury chain hotels on ethnic tourism communities

Y Zhang, Timothy J Lee and Y Xiong

Journal of Tourism and Cultural Change, Vol.17(4), pp.432-448

2019

DOI: https://doi.org/10.1080/14766825.2019.1591700

Appears in UniSC Diversity and Inclusion Research Collection

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Abstract

China

ethnic tourism

luxury hotel

resident perception

tourism impact

UniSC Diversity Area - Cultural and Linguistic Diversity

Despite considerable discussion on how resident perceptions impact on current tourism development, there is little evidence that this discussion has any impact on the factors that contribute to tourism's presence. This paper reports on action research which was aimed at identifying what impacts host residents do perceive regarding luxury hotel development in ethnic destinations in China, and how they comment on such impacts when trying to use luxury hotels effectively in a sustainable development strategy for destination communities. Based on ethnographic interviews with Tibetan residents who live in a village near the Songtsam Shangri-la MGallery Collection operated by Accor in YunNan province, China, the study highlights the important issues in economic, sociocultural and environmental impacts as seen by those residents. These included unfair economic profit sharing, double-edged perception of luxury hotels and local livelihood, potential concerns about their religious beliefs and improving the status of women, and over-optimism about the possible negative influences on local environment, daily life, and the traditional consciousness of environmental preservation. The management implications for both local tourism authorities and hotel practitioners are discussed as well as the limitations of the research and the paper makes suggestions for future studies.

Details

Title: Residents’ perception of the influence of luxury chain hotels on ethnic tourism communities
Authors: Y Zhang (Author) - Macau University of Science and Technology (MUST), Macau
Timothy J Lee (Author) - University of the Sunshine Coast - School of Business
Y Xiong (Author) - East China University of Technology, China
Publication details: Journal of Tourism and Cultural Change, Vol.17(4), pp.432-448
Publisher: Routledge
Date published: 2019
DOI: 10.1080/14766825.2019.1591700
ISSN: 1476-6825; 1476-6825
Organisation Unit: University of the Sunshine Coast, Queensland; Sustainability Research Cluster
Language: English
Record Identifier: 99451429202621
Output Type: Journal article

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Collaboration types: Domestic collaboration; International collaboration
Web Of Science research areas: Hospitality, Leisure, Sport & Tourism

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