Representing situation awareness in collaborative systems: a case study in the energy distribution domain

Paul M Salmon; Neville A Stanton; Guy H Walker; D P Jenkins; C Baber; R McMaster

doi:10.1080/00140130701636512

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Representing situation awareness in collaborative systems: a case study in the energy distribution domain

Journal article

Peer reviewed

Representing situation awareness in collaborative systems: a case study in the energy distribution domain

Paul M Salmon, Neville A Stanton, Guy H Walker, D P Jenkins, C Baber and R McMaster

Ergonomics, Vol.51(3), pp.367-384

2008

DOI: https://doi.org/10.1080/00140130701636512

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Abstract

distributed situation awareness

teamwork

propositional networks

energy distribution

The concept of distributed situation awareness (DSA) is currently receiving increasing attention from the human factors community. This article investigates DSA in a collaborative real-world industrial setting by discussing the results derived from a recent naturalistic study undertaken within the UK energy distribution domain. The results describe the DSA-related information used by the networks of agents involved in the scenarios analysed, the sharing of this information between the agents and the salience of different information elements used. Thus, the structure, quality and content of each network's DSA is discussed, along with the implications for DSA theory. The findings reinforce the notion that when viewing situation awareness (SA) in collaborative systems, it is useful to focus on the coordinated behaviour of the system itself, rather than on the individual as the unit of analysis and suggest that the findings from such assessments can potentially be used to inform system, procedure and training design. SA is a critical commodity for teams working in industrial systems and systems, procedures and training programmes should be designed to facilitate efficient system SA acquisition and maintenance. This article presents approaches for describing and understanding SA during real-world collaborative tasks, the outputs from which can potentially be used to inform system, training programmes and procedure design.

Details

Title: Representing situation awareness in collaborative systems: a case study in the energy distribution domain
Authors: Paul M Salmon (Author) - Brunel University, United Kingdom
Neville A Stanton (Author) - Brunel University, United Kingdom
Guy H Walker (Author) - Brunel University, United Kingdom
D P Jenkins (Author) - Brunel University, United Kingdom
C Baber (Author) - University of Birmingham, United Kingdom
R McMaster (Author) - University of Birmingham, United Kingdom
Publication details: Ergonomics, Vol.51(3), pp.367-384
Publisher: Taylor & Francis Ltd.
Date published: 2008
DOI: 10.1080/00140130701636512
ISSN: 0014-0139
Organisation Unit: Centre for Human Factors and Systems Science; University of the Sunshine Coast, Queensland; School of Law and Society
Language: English
Record Identifier: 99450253802621
Output Type: Journal article

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Collaboration types: Domestic collaboration
Web Of Science research areas: Engineering, Industrial; Ergonomics; Psychology; Psychology, Applied