Journal article
Relationships between the motivation of medical tourists and the quality of medical services
International Journal of Tourism Research, Vol.22(6), pp.693-710
2020
Abstract
This study aims to: (a) identify the motivation to travel for medical reasons and the quality of the medical services received; and (b) examine the relationship between the quality of medical services and the attitudes held by tourists about these. It fills the gap in the literature by contributing to our knowledge of medical tourists' behavior. A total of 500 questionnaires were distributed at 25 hospitals and travel agencies within Korea. The results deliver insightful messages in the fields of travel behavior and motivation in the medical tourism industry, and for health marketers and planners of medical tourism services.
Details
- Title
- Relationships between the motivation of medical tourists and the quality of medical services
- Authors
- Timothy Lee (Corresponding Author) - University of the Sunshine Coast, Queensland, Sustainability Research CentreHyunsuk Lim (Author) - Cheongju UniversityDohee Kim (Corresponding Author) - Hallym University
- Publication details
- International Journal of Tourism Research, Vol.22(6), pp.693-710
- Publisher
- John Wiley & Sons Ltd.
- DOI
- 10.1002/jtr.2366
- ISSN
- 1522-1970
- Organisation Unit
- University of the Sunshine Coast, Queensland; Sustainability Research Centre
- Language
- English
- Record Identifier
- 99472607902621
- Output Type
- Journal article
Metrics
25 Record Views
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- Collaboration types
- Domestic collaboration
- International collaboration
- Web Of Science research areas
- Hospitality, Leisure, Sport & Tourism
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Source: InCites