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Pioneering Asian Franchise Brands: Pho24 in Vietnam
Journal article   Open access   Peer reviewed

Pioneering Asian Franchise Brands: Pho24 in Vietnam

Lorelle Frazer and Bill Merrilees
Journal of Marketing Channels, Vol.19(4), pp.295-309
2012
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PDF - Author's Accepted Version137.86 kBDownloadView
Accepted VersionPDF - Author Accepted Version Open Access
url
https://doi.org/10.1080/1046669X.2012.700264View
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Abstract

born global case study entrepreneur franchise Vietnam
Pho24 is Vietnam's largest and most rapidly growing franchise system. In this research, a case study approach is used to study the franchising strategy employed by the organization to achieve rapid growth in Vietnam and internationally. Key people in the organization were interviewed, including the founder/franchiser, franchisees, and company employees. Data were collected over a 12-month period from the organization's operations in three countries: Vietnam, Australia, and Singapore. The findings indicate that cultural and legal contexts heavily influence the franchiser's philosophy. Traditional explanations of franchising, such as resource constraints theory and agency theory, only partially explain the motivations for franchising. An alternative hybrid model of franchising-an Asian partnership model of franchise brand management-is adopted to improve control and collaboration between the franchiser and franchisees. © 2012 Copyright Taylor and Francis Group, LLC.

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