Journal article
Performance measures, measurement and reporting in government organisations
International Journal of Business Performance Management, Vol.7(3), pp.320-333
2005
Abstract
With changing expectations of citizens and an increasing demand for accountability for results, performance measurement has been recognised as one of the key items of the public sector reform agenda. This subject has attracted a huge interest in the past 10-15 years. This study reviews the performance management literature in public sector (government) organisations and examines the reasons for governments' interest in performance management. It also extracts a normative view of what governments should do, and identifies critical concerns and issues that the normative views pose in Performance Measures, Measurement and Reporting (PMMR).
Details
- Title
- Performance measures, measurement and reporting in government organisations
- Authors
- Bishnu Sharma (Author) - University of the Sunshine Coast - Faculty of BusinessJ Wanna (Author) - Australian National University
- Publication details
- International Journal of Business Performance Management, Vol.7(3), pp.320-333
- Publisher
- Inderscience Publishers
- Date published
- 2005
- DOI
- 10.1504/IJBPM.2005.006723
- ISSN
- 1368-4892
- Organisation Unit
- School of Business and Creative Industries; Indigenous and Transcultural Research Centre; University of the Sunshine Coast, Queensland; USC Business School - Legacy
- Language
- English
- Record Identifier
- 99448650702621
- Output Type
- Journal article
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