Journal article
Network behaviour for tourism business resilience
Tourism and Hospitality Research, Vol.24(3), pp.431-446
2024
Abstract
This study applies a relationship perspective to study tourism crisis management and resilience. Despite the growing academic interest in crisis management, few studies have examined how tourism businesses utilise their networks as a crisis management strategy. This research uses a multi case study design and longitudinal data collection to study the effects of a natural disaster on tourism businesses in Lombok, Indonesia. Results indicate that the characteristics and capabilities of individual tourism business actors and their networking behaviour affected the speed of their recovery. Networks can be used as a strategic tool and business recovery is improved by strengthening network resilience.
Details
- Title
- Network behaviour for tourism business resilience
- Authors
- Akhmad Sulhaini (Corresponding Author) - University of MataramAkhmad Saufi (Author) - University of MataramLalu-Edy Herman (Author) - University of MataramNoel Scott (Author) - University of the Sunshine Coast, Queensland, Sustainability Research Centre
- Publication details
- Tourism and Hospitality Research, Vol.24(3), pp.431-446
- Publisher
- Sage Publications Ltd.
- DOI
- 10.1177/14673584231151900
- ISSN
- 1742-9692
- Organisation Unit
- Sustainability Research Centre; University of the Sunshine Coast, Queensland
- Language
- English
- Record Identifier
- 99713297902621
- Output Type
- Journal article
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- Collaboration types
- Domestic collaboration
- International collaboration
- Web Of Science research areas
- Hospitality, Leisure, Sport & Tourism
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Source: InCites