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Mobile Data Technology for Small Business: Needs, Uses and Adoption
Journal article   Open access   Peer reviewed

Mobile Data Technology for Small Business: Needs, Uses and Adoption

Debra Harker and Jeanette K Van Akkeren
Australian Journal of Information Systems, Vol.9(2), pp.17-30
2002
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https://doi.org/10.3127/ajis.v9i2.188View
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Abstract

Information Systems Cognitive Sciences small business mobile data technology
The technological environment in which contemporary small- and medium-sized enterprises (SMEs) operate can only be described as dynamic. The exponential rate of technological change, characterised by perceived increases in the benefits associated with various technologies, shortening product life cycles and changing standards, provides for the SME a complex and challenging operational context. The primary aim of this research was to identify the needs of SMEs in regional areas for mobile data technologies (MDT). In this study a distinction was drawn between those respondents who were full-adopters of technology, those who were partial-adopters, and those who were non-adopters and these three segments articulated different needs and requirements for MDT. Overall, the needs of regional SMEs for MDT can be conceptualised into three areas where the technology will assist business practices; communication, ecommerce and security.

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