Management of immersive heritage tourism experiences: A conceptual model

Alexandra Bec; Brent D Moyle; Ken Timms; Vikki Schaffer; Liubov Skavronskaya; Chris Little

doi:10.1016/j.tourman.2018.10.033

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Management of immersive heritage tourism experiences: A conceptual model

Journal article

Peer reviewed

Management of immersive heritage tourism experiences: A conceptual model

Alexandra Bec, Brent D Moyle, Ken Timms, Vikki Schaffer, Liubov Skavronskaya and Chris Little

Tourism Management, Vol.72, pp.117-120

2019

DOI: https://doi.org/10.1016/j.tourman.2018.10.033

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Abstract

augmented reality

virtual reality

cultural sustainability

tourism experience

heritage preservation

There is potential for immersive technology, such as augmented and virtual reality, to create memorable tourism experiences, specifically for heritage tourism. However, there is a lack of conceptual clarity surrounding the management of heritage for memorable tourism experiences. Subsequently, this research note proposes a four-stage conceptual model of heritage preservation for managing heritage into digital tourism experiences. The four stages include the presentation of historical facts; contested heritage; integration of historical facts and contested heritage; and/or an alternate scenario. This research note demonstrates that integrating history with cutting-edge technology in immersive environments has the potential to not only preserve and manage heritage but to enrich the visitor experience and subsequent engagement with history.

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Title: Management of immersive heritage tourism experiences: A conceptual model
Authors: Alexandra Bec (Corresponding Author) - University of the Sunshine Coast - Faculty of Arts, Business and Law
Brent D Moyle (Author) - University of the Sunshine Coast - Faculty of Arts, Business and Law
Ken Timms (Author) - Murweh Shire Council
Vikki Schaffer (Author) - University of the Sunshine Coast - Faculty of Arts, Business and Law
Liubov Skavronskaya (Author) - University of the Sunshine Coast - Faculty of Arts, Business and Law
Chris Little (Author) - Griffith University
Publication details: Tourism Management, Vol.72, pp.117-120
Publisher: Elsevier Ltd
Date published: 2019
DOI: 10.1016/j.tourman.2018.10.033
ISSN: 0261-5177; 1879-3193
Organisation Unit: School of Business and Creative Industries; Australian Centre for Pacific Islands Research; School of Social Sciences - Legacy; University of the Sunshine Coast, Queensland; USC Business School - Legacy; Sustainability Research Cluster
Language: English
Record Identifier: 99451215802621
Output Type: Journal article

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Collaboration types: Domestic collaboration; International collaboration
Web Of Science research areas: Environmental Studies; Hospitality, Leisure, Sport & Tourism; Management

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