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Lost in translation: the validity of a systemic accident analysis method embedded in an incident reporting software tool
Journal article   Open access   Peer reviewed

Lost in translation: the validity of a systemic accident analysis method embedded in an incident reporting software tool

Natassia Goode, Paul M Salmon, Natalie Taylor, Michael G Lenne and Caroline F Finch
Theoretical Issues in Ergonomics Science, Vol.17(5-6), pp.483-506
2016
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PDF - Author's Accepted Version6.41 MBDownloadView
Accepted VersionPDF - Author Accepted Version Open Access
url
https://doi.org/10.1080/1463922X.2016.1154230View
Published Version

Abstract

systems thinking validity accident analysis
Despite the proposed advantages of systems accident analysis (SAA) methods for understanding incident causation, they have not been widely adopted by practitioners. The aim of this study was to evaluate the criterion-referenced validity of an SAA method embedded within an incident reporting software tool. Thirteen practitioners used the tool to collect and analyse incident data within their organisation. The incident data were then analysed by researchers experienced in using the SAA method. Overall, there were low levels of agreement between participants and researchers regarding the identification and classification of factors and relationships. The findings indicate the systems thinking principles underpinning the SAA method may have been 'lost in translation', in that participants often identified only one or two factors and showed a poor understanding of how to identify relationships between factors. The methodological developments required to ensure that practitioners can validly apply the SAA method are discussed.

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