Learning experiences contributing to service-delivery competence

David A Tod; D Marchant; M B Andersen

doi:10.1123/tsp.21.3.317

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Learning experiences contributing to service-delivery competence

Journal article

Open access

Peer reviewed

Learning experiences contributing to service-delivery competence

David A Tod, D Marchant and M B Andersen

Sport Psychologist, Vol.21(3), pp.317-334

2007

DOI: https://doi.org/10.1123/tsp.21.3.317

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Abstract

Human Movement and Sports Science

Psychology

service-delivery competence

supervisor-supervisee relationships

sports psychology

Graduates (n = 16) and teaching staff (n = 11) of Australian master's of applied psychology programs (sport and exercise) participated in interviews about learning experiences that they believed contributed to service-delivery competence. Interviews were recorded, transcribed verbatim, and thematically content analyzed. The authors sought to enhance research credibility through data source and analyst triangulation. Participants thought the main contributions to service-delivery competence were client interactions; relationships among teaching staff, supervisors, and students; and specific events outside of the training programs. Participants considered sport psychology research and theory to be helpful when applicable to clients. The authors discuss issues arising under the major themes relating to practitioner development, such as supervisor-supervisee relationships. The results of the study have implications for future training in sport psychology, such as the mentoring of students, the grounding of practice in research and theory, and how anxiety can be minimized during role-plays.

Details

Title: Learning experiences contributing to service-delivery competence
Authors: David A Tod (Author) - University of Wales, United Kingdom
D Marchant (Author) - Victoria University
M B Andersen (Author) - Victoria University
Publication details: Sport Psychologist, Vol.21(3), pp.317-334
Publisher: Human Kinetics
Date published: 2007
DOI: 10.1123/tsp.21.3.317
ISSN: 0888-4781
Organisation Unit: School of Social Sciences - Legacy; University of the Sunshine Coast, Queensland
Language: English
Record Identifier: 99448996802621
Output Type: Journal article

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Collaboration types: Domestic collaboration; International collaboration
Web Of Science research areas: Hospitality, Leisure, Sport & Tourism; Psychology; Psychology, Applied; Sport Sciences

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