Files and links (1)
Leadership, trust in management and acceptance of change in Hong Kong's Civil Service Bureau179.07 kB
Accepted VersionCC BY-NC V4.0, Open Access
Journal article
Leadership, trust in management and acceptance of change in Hong Kong's Civil Service Bureau
Journal of Organizational Change Management, Vol.31(5), pp.1054-1070
2018
Abstract
Purpose
The purpose of this paper is to examine whether trust in management mediates the relationships between two types of leadership (transactional and transformational) and acceptance of change in the Hong Kong public sector.
Design/methodology/approach
Data from 68 civil servants in the Hong Kong SAR Government were used in the partial least squares analysis.
Findings
The findings from civil servants show that although trust in management mediates the relationship between both types of leadership and acceptance of change, transformational leadership is more effective in increasing both trust and acceptance of change.
Research limitations/implications
The strong support for the mediation hypotheses highlights the need for leaders to be trusted by their followers if followers are to accept and support the change process. Trust in management is what ultimately reduces resistance to change.
Practical implications
The findings from this study have demonstrated that one strategy available to leaders in the Hong Kong public sector is to concentrate on developing perceptions of trustworthiness by utilising both transactional leadership and transformational leadership but especially transformational leadership.
Originality/value
This paper provides a unique and nuanced view of leadership and trust, and their effect on the acceptance of change in Hong Kong’s civil service bureau that operates in a turbulent environment. Public sector organisations in Hong Kong are unique in that they contend with pressures from Hong Kong nationals and also with pressures from the Government of Mainland China
Details
- Title
- Leadership, trust in management and acceptance of change in Hong Kong's Civil Service Bureau
- Authors
- Wen Juan Cai - University of Technology SydneyMark Loon (Corresponding Author) - Bath Spa UniversityPeter Hoi Kin Wong - Civil Service Bureau (Hong Kong)
- Publication details
- Journal of Organizational Change Management, Vol.31(5), pp.1054-1070
- Publisher
- Emerald Group Limited
- Date published
- 2018
- DOI
- 10.1108/JOCM-10-2016-0215
- ISSN
- 1758-7816; 0953-4814
- Organisation Unit
- School of Business and Creative Industries
- Language
- English
- Record Identifier
- 991066783802621
- Output Type
- Journal article
Metrics
16 Record Views
InCites Highlights
These are selected metrics from InCites Benchmarking & Analytics tool, related to this output
- Collaboration types
- Domestic collaboration
- International collaboration
- Web Of Science research areas
- Management