Journal article
Knowledge sharing: influences of trust, commitment and cost
Journal of Knowledge Management, Vol.16(5), pp.740-753
2012
Abstract
Purpose
This paper's aim is to examine the influence of perceived cost of sharing knowledge and affective trust in colleagues on the relationship between affective commitment and knowledge sharing.
Design/methodology/approach
The methodology used was a survey of 496 employees from 15 organizations across ten industries.
Findings
Affective trust in colleagues moderates the relationship between affective commitment and knowledge sharing and the relationship between cost of knowledge sharing and knowledge sharing.
Research limitations/implications
Future researchers should operationalize the perceived cost of knowledge sharing construct to include other potential group barriers; for instance, politics and organizational barriers, management commitment and lack of trust.
Practical implications
The findings of this study suggest that employees who value social relationships and social resources tend to view knowledge as a collectively owned commodity. As such, their knowledge sharing behavior reflects the model of reciprocal social exchanges.
Social implications
The results of this study indicate that an organizational culture that encourages affect‐based trust between colleagues will facilitate knowledge sharing.
Originality/value
The paper bridges the gap between the literature on knowledge sharing, perceived cost of knowledge sharing, affective organizational commitment and trust in a single model.
Details
- Title
- Knowledge sharing: influences of trust, commitment and cost
- Authors
- Gian Casimir - University of Newcastle AustraliaKaren Lee - University of Hong KongMark Loon (Corresponding Author) - University of Gloucestershire
- Publication details
- Journal of Knowledge Management, Vol.16(5), pp.740-753
- Publisher
- Emerald Publishing Limited
- Date published
- 2012
- DOI
- 10.1108/13673271211262781
- ISSN
- 1758-7484
- Organisation Unit
- School of Business and Creative Industries
- Language
- English
- Record Identifier
- 991066182302621
- Output Type
- Journal article
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- Domestic collaboration
- International collaboration
- Web Of Science research areas
- Information Science & Library Science
- Management
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