When developing new products, tools or services, one always need to think about the end users to ensure a wide-spread adoption. While this applies equally to services developed at higher education institutions, sometimes these services are driven by policies and not by the needs of end users. This policy-driven approach can prove challenging for building effective community engagement. The initial development of Research Data Management support services at the University of Cambridge was policy-driven and subsequently failed in the first instance to engage the community of researchers for whom these services were created. In this practice paper, we describe the initial approach undertaken at Cambridge when developing RDM services, the results of this approach and lessons learnt. We then provide an overview of alternative, democratic strategies employed and their positive effects on community engagement. We summarise by performing a cost-benefit analysis of the two approaches. This paper might be a useful case study for any institutions aiming to develop central support services for researchers, with conclusions applicable to the wider sector, and extending beyond Research Data Management services.
Details
Title
Is Democracy the Right System? Collaborative Approaches to Building an Engaged RDM Community
Authors
Marta Teperek (Author) - Delft University of Technology
Rosie Higman (Author) - University of Manchester
Danny Kingsley (Author) - University of Cambridge
Additional notes
An earlier version of this paper was presented at the 12th International Digital Conference.
Publication details
International Journal of Digital Curation, Vol.12(2), pp.86-95
Publisher
University of Edinburgh
Date published
2017
DOI
10.2218/ijdc.v12i2.561
ISSN
1746-8256
Copyright note
Copyright rests with the authors. This work is released under a Creative Commons Attribution (UK) Licence, version 4.0. For details please see https://creativecommons.org/licenses/by/4.0/
Organisation Unit
University of the Sunshine Coast, Queensland; Library Services
Language
English
Record Identifier
99642279202621
Output Type
Journal article
Metrics
4 File views/ downloads
14 Record Views
Start New Search
Browse Research Outputs
Browse Researcher Profiles
Browse by Academic and Organisation Units
Is Democracy the Right System - Collaborative Approaches to Building an Engaged RDM Community