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Journal article
Invisible Workers in Philippines' Ghost Kitchens: Trends and Implications
Advances in Southeast Asian Studies, Vol.17(2), pp.187-200
2024
Abstract
This research workshop reports on employee relations within ghost kitchens, which are delivery-only food businesses. Surveys conducted with 125 'invisible' ghost kitchen employees revealed that almost 70% of them had less than one year's experience working in ghost kitchens. Yet, close to half could see themselves working in such environments for four years or more. Ghost kitchens also featured a small pool of less than four staff and a workforce aged 18-25. More than half of the respondents possessed undergraduate qualifications, and at least two-thirds of those surveyed were female. Overall, favorable working conditions, as evidenced by ghost kitchen employees, contribute to theoretical and managerial implications for existing and future ghost kitchen practices.
Details
- Title
- Invisible Workers in Philippines' Ghost Kitchens: Trends and Implications
- Authors
- Daryl Cornell (Author) - Polytechnic University of the PhilippinesJay-R Manamtam (Author) - Polytechnic University of the PhilippinesAaron Tham (Corresponding Author) - University of the Sunshine Coast, Queensland, School of Business and Creative Industries
- Publication details
- Advances in Southeast Asian Studies, Vol.17(2), pp.187-200
- Publisher
- Society for South-East Asian Studies
- Date published
- 2024
- DOI
- 10.14764/10.ASEAS-0113
- ISSN
- 2791-531X
- Copyright note
- Copyright (c) 2024 Daryl Cornell, Jay-R Manamtam, Aaron Tham. This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
- Organisation Unit
- School of Business and Creative Industries; Indigenous and Transcultural Research Centre
- Language
- English
- Record Identifier
- 991067096902621
- Output Type
- Journal article
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