Journal article
Implementing patient-centred care in the context of an integrated care program
International Journal of Care Coordination, Vol.18(4), pp.72-77
2015
Abstract
The patient-centred or 'partnership' approach to delivering care is widely acknowledged as a key feature of high-quality health care systems. The aims of patient-centred care are to encourage people to become active participants in health care decisions, and to act in partnership with them in a way that is respectful of and responsive to their needs, values and preferences. Integrated systems offer an ideal platform to optimise patient-centred care, given their focus on structures and processes that position patients at the centre, rather than the margins of health decision making. The Gold Coast Integrated Care program in Queensland, Australia, embodies the patient-centred approach in providing an alternative to hospital-centric services and better coordination of care for those with complex and chronic conditions. Multidisciplinary teams based in a Coordination Centre collaborate with the patient and primary care practitioner (General Practitioner) to undertake a holistic assessment of needs and risks that are managed and monitored through a shared health information system. This model is transformative for future services in enabling patient-centred, cost-effective, reliable and robust care for those with complex and/or chronic diseases.
Details
- Title
- Implementing patient-centred care in the context of an integrated care program
- Authors
- Helen Cooper (Author) - Queensland HealthAnne McMurray (Author) - Griffith UniversityLauren Ward (Author) - Queensland HealthMartin Connor (Author) - Griffith University
- Publication details
- International Journal of Care Coordination, Vol.18(4), pp.72-77
- Publisher
- Sage Publications Ltd.
- DOI
- 10.1177/2053434516639336
- ISSN
- 2053-4353
- Organisation Unit
- School of Nursing, Midwifery and Paramedicine - Legacy; University of the Sunshine Coast, Queensland; School of Health - Nursing
- Language
- English
- Record Identifier
- 99488508002621
- Output Type
- Journal article
Metrics
16 Record Views
InCites Highlights
These are selected metrics from InCites Benchmarking & Analytics tool, related to this output
- Collaboration types
- Domestic collaboration
- Web Of Science research areas
- Nursing
UN Sustainable Development Goals (SDGs)
This output has contributed to the advancement of the following goals:
Source: InCites