Education Care worker Residential aged care Appreciative inquiry
Background: Personal care workers make up most of the workforce in residential aged care facilities, but they are under-served by continuing education providers. Aim: This study aimed to explore the Continuing Education needs of personal care workers from the perspectives of care staff at two residential aged care facilities in regional Queensland, Australia. Methods: This appreciative inquiry study used a visioning activity to inspire thoughts of the ideal PCW during the interviews and focus groups about the continuing education needs of personal care workers. Findings: Gaps exist in the preservice preparation and continuing education of personal care workers, despite a reliance on the personal care worker role to be the 'eyes and ears' of other health professionals. The personal care workers identified their aspirational education needs for 'best' practice. Discussion: Personal care workers must be adequately prepared through evidence based continuing education to respond to residents' emerging needs. However, there was an educational mismatch for them because the PCW curriculum does not adequately prepare the participants for their role. Identifying personal care workers continuing education needs will enhance practice and improve the quality of care. Improving personal care worker education will address several public concerns about the quality of care in residential aged care facilities. Conclusion: The personal care worker preservice education curriculum is inadequate. Improved personal care worker knowledge and skills are possible when the participants inform the curriculum. Furthermore, if aspirational curricula are designed by potential participants, then continuing education can build ideal practices. Summary of relevance Issue Little is known about the suitability of the preservice and continuing education needs of PCWs to meet their educational needs for ideal practice.
Details
Title
Identifying the continuing education needs of personal care workers in two residential aged care facilities by an appreciative inquiry study
Authors
Julie-Anne Martyn (Corresponding Author) - University of the Sunshine Coast, Queensland, School of Nursing, Midwifery and Paramedicine - Legacy