Identifying age-friendly behaviours for bus driver age-awareness training

Kieran Broome; L E Worrall; J M Fleming; D P Boldy

doi:10.2182/cjot.2011.78.2.7

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Identifying age-friendly behaviours for bus driver age-awareness training

Journal article

Peer reviewed

Identifying age-friendly behaviours for bus driver age-awareness training

Kieran Broome, L E Worrall, J M Fleming and D P Boldy

Canadian Journal of Occupational Therapy, Vol.78(2), pp.118-126

2011

DOI: https://doi.org/10.2182/cjot.2011.78.2.7

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Abstract

age specific care

public accommodation

transportation

Background: Occupational therapists may be involved in advocating for agefriendly bus systems and training bus drivers in age-awareness. In order to developevidence-based bus driver age-awareness training programs, the specific required bus driver behaviours should be explicated. Purpose: This study aims to define, clarify, and illustrate behaviours associated with bus driver friendliness and helpfulness. Methods: Forty older people (aged 60 and over) in Queensland, Australia, completed a round trip bus journey and subsequent interview. Qualitative content analysis of participant observations with stimulated recall interviews was used to identify categories and themes around friendly and helpful bus drivers. Findings: General professional behaviours included making older people feel safe, courtesy, friendliness, helpfulness and being aware of invisible disabilities and specific professional behaviours included giving time, pulling in close to the curb, communication, and information. Implications: The findings are incorporated into suggestions for a bus driver age-awareness training program.

Details

Title: Identifying age-friendly behaviours for bus driver age-awareness training
Authors: Kieran Broome (Author) - University of the Sunshine Coast - Faculty of Science, Health and Education
L E Worrall (Author) - University of Queensland
J M Fleming (Author) - University of Queensland
D P Boldy (Author) - Curtin University of Technology
Publication details: Canadian Journal of Occupational Therapy, Vol.78(2), pp.118-126
Publisher: Canadian Association of Occupational Therapists
Date published: 2011
DOI: 10.2182/cjot.2011.78.2.7
ISSN: 0008-4174
Organisation Unit: University of the Sunshine Coast, Queensland; School of Health and Sport Sciences - Legacy
Language: English
Record Identifier: 99449717602621
Output Type: Journal article

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