Journal article
Hierarchical task analysis vs. cognitive work analysis: comparison of theory, methodology and contribution to system design
Theoretical Issues in Ergonomics Science, Vol.11(6), pp.504-531
2010
Abstract
The cognitive work analysis framework continues to attract increasing attention from the human factors and ergonomics community. Conversely, hierarchical task analysis has been, and remains, the most popular of all human factors and ergonomics methods. This article compares the two approaches in terms of their theoretical underpinning, methodological approach and potential contributions to system design and evaluation. To do this, recent analyses, involving both approaches, of a military rotary wing mission planning software tool are compared and contrasted in terms of their methodological procedure and analysis outputs. The findings indicate that, despite the very different theoretical and methodological nature of the two approaches, and also the entirely different analyses derived, the two methods provide highly complementary outputs. In conclusion, it is argued that there is benefit in applying both approaches to inform the design and/or evaluation of the same product or system.
Details
- Title
- Hierarchical task analysis vs. cognitive work analysis: comparison of theory, methodology and contribution to system design
- Authors
- Paul M Salmon (Author) - Monash UniversityD P Jenkins (Author) - Sociotechnic Solutions, United KingdomNeville A Stanton (Author) - University of Southampton, United KingdomGuy H Walker (Author) - Heriot Watt University, United Kingdom
- Publication details
- Theoretical Issues in Ergonomics Science, Vol.11(6), pp.504-531
- Publisher
- Taylor & Francis Ltd.
- DOI
- 10.1080/14639220903165169
- ISSN
- 1463-922X
- Organisation Unit
- School of Law and Society; University of the Sunshine Coast, Queensland; Centre for Human Factors and Sociotechnical Systems
- Language
- English
- Record Identifier
- 99450158502621
- Output Type
- Journal article
Metrics
1 File views/ downloads
1244 Record Views
InCites Highlights
These are selected metrics from InCites Benchmarking & Analytics tool, related to this output
- Collaboration types
- Domestic collaboration
- International collaboration
- Web Of Science research areas
- Ergonomics
UN Sustainable Development Goals (SDGs)
This output has contributed to the advancement of the following goals:
Source: InCites