Going "old school": From bedside manner to deskside manner

David Fleischman; Oscar Imaz-Mairal

doi:10.5204/ssj.v6i2.287

Back

Going "old school": From bedside manner to deskside manner

Journal article

Open access

Peer reviewed

Going "old school": From bedside manner to deskside manner

David Fleischman and Oscar Imaz-Mairal

Student Success Journal, Vol.6(2), pp.81-86

2015

DOI: https://doi.org/10.5204/ssj.v6i2.287

Files and links (2)

pdf

PDF - Published Version (Open Access)896.70 kBDownload View

Published VersionPDF - Published Version (Open Access)CC BY V4.0, Open Access

url

https://doi.org/10.5204/ssj.v6i2.287View

Published Version

Abstract

Specialist Studies in Education

transition

student support

academic support

deskside manner framework

student engagement

Interaction between tertiary educators and students, we contend, improves trust and betters student responses to emotional distress while at university. Therefore, we introduce the "Deskside Manner Framework" as an emerging practice in the tertiary teaching and learning context to aid student transition success. Based on concepts and practice that originated primarily in the medical profession and later in other high credence professional contexts, the deskside manner framework includes: show respect, critical listening, the four Bs and follow up. Deskside manner is transferrable and we aim to facilitate it through workshops and by developing a digital repository of educator-student interaction stories.

Details

Title: Going "old school": From bedside manner to deskside manner
Authors: David Fleischman (Author) - University of the Sunshine Coast - Faculty of Arts and Business
Oscar Imaz-Mairal (Author) - University of the Sunshine Coast - Faculty of Arts and Business
Publication details: Student Success Journal, Vol.6(2), pp.81-86
Publisher: Student Success Journal
Date published: 2015
DOI: 10.5204/ssj.v6i2.287
ISSN: 2205-0795
Copyright note: Copyright © 2015 The Authors. This work is licensed under a Creative Commons Attribution 4.0 Licence. As an open access journal, articles are free to use, with proper attribution, in educational and other non-commercial settings.
Organisation Unit: School of Business and Creative Industries; University of the Sunshine Coast, Queensland; USC Business School - Legacy; School of Science, Technology and Engineering
Language: English
Record Identifier: 99449158202621
Output Type: Journal article

Metrics

189 File views/ downloads

1506 Record Views

InCites Highlights

These are selected metrics from InCites Benchmarking & Analytics tool, related to this output

Web Of Science research areas: Education & Educational Research

UN Sustainable Development Goals (SDGs)

This output has contributed to the advancement of the following goals:

Source: InCites