Tourism Environmentally sustainable commercial services and tourism responsible tourism tourism technology digital futures technological disruption knowledge economy
Generative Artificial Intelligence (AI) tools such as ChatGPT have taken the world by storm with their ease of adoption and perceived usefulness in performing expedited searches and sourcing for required information online. Such tools have also entered the tourism landscape, with consumers, businesses, and destinations seeking to tap into their immense potential and create personalized resources for their intended audiences. However, the rapid evolution of generative AI has almost ignored the ethical, moral, and responsible uses of these technologies. This research note is a timely commentary and introspection of the state of play and calls for greater reflexivity and responsibility to ensure that the tools are not abused to the detriment of tourism stakeholders.
Details
Title
Generative Artificial Intelligence and Responsible Tourism
Authors
Aaron Tham (Corresponding Author) - University of the Sunshine Coast, Queensland, School of Business and Creative Industries
Noela Michael - University of Dubai
Ian Michael - Zayed University
Publication details
Journal of Responsible Tourism Management, Vol.4(2), pp.83-89
Publisher
Sarawak Research Society
Date published
2024
DOI
10.47263/JRTM.04-02-06
ISSN
2773-5796
Copyright note
All papers are published under the Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0).
Organisation Unit
School of Business and Creative Industries; Indigenous and Transcultural Research Centre