guiding interpretation training evaluation colonial heritage
With a perceived need to improve the interpretation quality of guiding in the 17th century Dutch-colonial Fort Oranje, six on-line workshops were conducted for professional guides and historical society members from Ternate, North Maluku. The workshops included sessions on historical context, fort features, guiding and interpretation good practice principles, tour planning and delivery. Self-assessment evaluations by participants revealed lack of confidence with their level of historical knowledge and in applying interpretive approaches that would enhance a tour of the fort more enjoyable and meaningful for tourists. Limitations of the on-line medium for training were identified by presenters relating to the need for practical on-site tutoring and integration of historical context and content with places, interpretive principles, and visitor expectations. Exposure of participants to novel ideas and approaches to guiding was constrained by language, participant experience of quality interpretation, and face-to-face mentoring. While the content of the training program can be adapted for improving interpretive guiding in geoparks, there is probably value in some restructuring to include a two-stage process that starts with training-of-trainers.
Details
Title
From guides to interpreters lessons from heritage interpretation training in Ternate, North Maluku, Indonesia
Authors
Bill Carter (Author) - University of the Sunshine Coast, Queensland, Sustainability Research Cluster
Roswita Aboe (Author) - Khairun University
Maulana Ibrahim (Author) - Khairun University
Rahula Perera (Author) - Aarunya Vacations (Malabe, Colombo, Sri Lanka)
Kris Syamsudin (Author) - Tourism Provincial Government Office (Ternate, North Maluku, Indonesia)
Publication details
International Journal of Geotourism Science and Development (IJGSD), Vol.1(1), pp.1-10
Publisher
International Journal of Geotourism Science and Development (IJGSD)
Date published
2021
DOI
10.58856/ijgsd.v1i1.1
Copyright note
This work is licensed under a Creative Commons Attribution 4.0 International License.
Organisation Unit
University of the Sunshine Coast, Queensland; School of Law and Society; Sustainability Research Cluster
Language
English
Record Identifier
99584903302621
Output Type
Journal article
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From guides to interpreters lessons from heritage interpretation training in Ternate, North Maluku, Indonesia