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Fitting methods to paradigms: are ergonomics methods fit for systems thinking?
Journal article   Peer reviewed

Fitting methods to paradigms: are ergonomics methods fit for systems thinking?

Paul M Salmon, Guy H Walker, Gemma J M Read, Natassia Goode and Neville A Stanton
Ergonomics, Vol.60(2), pp.194-205
2017
url
https://doi.org/10.1080/00140139.2015.1103385View
Published Version

Abstract

ergonomics tools and methods methods and approaches system performance complex systems system performance modelling sociotechnical systems organisational ergonomics systems thinking
The issues being tackled within ergonomics problem spaces are shifting. Although existing paradigms appear relevant for modern day systems, it is worth questioning whether our methods are. This paper asks whether the complexities of systems thinking, a currently ubiquitous ergonomics paradigm, are outpacing the capabilities of our methodological toolkit. This is achieved through examining the contemporary ergonomics problem space and the extent to which ergonomics methods can meet the challenges posed. Specifically, five key areas within the ergonomics paradigm of systems thinking are focused on: normal performance as a cause of accidents, accident prediction, system migration, systems concepts and ergonomics in design. The methods available for pursuing each line of inquiry are discussed, along with their ability to respond to key requirements. In doing so, a series of new methodological requirements and capabilities are identified. It is argued that further methodological development is required to provide researchers and practitioners with appropriate tools to explore both contemporary and future problems.

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Engineering, Industrial
Ergonomics
Psychology
Psychology, Applied

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