Journal article
Exploring Factors Impacting Passengers' Preference in Baggage Collection Service: A Case Study at Singapore Changi Airport
Eastern Asia Society for Transportation Studies. Journal, Vol.15, pp.3410-3420
2024
Abstract
Without the burden of carrying check-in luggage air passengers could possibly shift from personal vehicles to public transport to access the airport contributing to more sustainable transport. Air transport studies concerning luggage-related issues have traditionally been confined to airport space. Only a limited number deal with offsite check-in and the moving of bags to and from the airport. This study contributes to the growing body of literature on baggage handling outside the physical airport space by investigating influential factors impacting passengers' decisions to opt for luggage pick-up at home/hotel. Using data collected from 555 passengers through a survey of both revealed and stated preferences in January 2022 at Singapore Changi airport a logit model of bag drop choices was developed considering socio-demographics and trip characteristics. The results show that many variables associated with socio-demographic and trip characteristics factors have statistically significant impacts on choosing the baggage collection service at home/hotel.
Details
- Title
- Exploring Factors Impacting Passengers' Preference in Baggage Collection Service: A Case Study at Singapore Changi Airport
- Authors
- Thi Anh Hong Nguyen - Singapore University of Technology and DesignStefan Tuchen - Singapore University of Technology and DesignMohsen Nazemi - Toronto Metropolitan UniversitySam Conrad Joyce - Singapore University of Technology and DesignLucienne Theresia Maria Blessing - Singapore University of Technology and DesignLynette Cheah - Singapore University of Technology and Design
- Publication details
- Eastern Asia Society for Transportation Studies. Journal, Vol.15, pp.3410-3420
- Publisher
- Eastern Asia Society for Transportation Studies
- Date published
- 2024
- DOI
- 10.11175/easts.15.3410
- ISSN
- 1881-1124
- Organisation Unit
- School of Science, Technology and Engineering
- Language
- English
- Record Identifier
- 991046067002621
- Output Type
- Journal article
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