Event analysis of systemic teamwork (EAST): a novel integration of ergonomics methods to analyse C4i activity

Guy H Walker; Huw Gibson; Neville A Stanton; C Baber; Paul M Salmon; D Green

doi:10.1080/00140130600612846

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Event analysis of systemic teamwork (EAST): a novel integration of ergonomics methods to analyse C4i activity

Journal article

Peer reviewed

Event analysis of systemic teamwork (EAST): a novel integration of ergonomics methods to analyse C4i activity

Guy H Walker, Huw Gibson, Neville A Stanton, C Baber, Paul M Salmon and D Green

Ergonomics, Vol.49(12-13), pp.1345-1369

2006

DOI: https://doi.org/10.1080/00140130600612846

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Abstract

Human Movement and Sports Science

Design Practice and Management

Psychology

event analysis

teamwork

hierarchical task analysis

coordination demand analysis

communications usage diagram

social network analysis

critical decision method

rail industry

C4i is defined as the management infrastructure needed for the execution of a common goal supported by multiple agents in multiple locations and technology. In order to extract data from complex and diverse C4i scenarios a descriptive methodology called Event Analysis for Systemic Teamwork (EAST) has been developed. With over 90 existing ergonomics methodologies already available, the approach taken was to integrate a hierarchical task analysis, a coordination demand analysis, a communications usage diagram, a social network analysis, and the critical decision method. The outputs of these methods provide two summary representations in the form of an enhanced operation sequence diagram and a propositional network. These offer multiple overlapping perspectives on key descriptive constructs including who the agents are in a scenario, when tasks occur, where agents are located, how agents collaborate and communicate, what information is used, and what knowledge is shared. The application of these methods to live data drawn from the UK rail industry demonstrates how alternative scenarios can be compared on key metrics, how multiple perspectives on the same data can be taken, and what further detailed insights can be extracted. The ultimate aim of EAST is, by applying it across a number of scenarios in different civil and military domains, to provide data to develop generic models of C4i activity and to improve the design of systems aimed at enhancing this management infrastructure.

Details

Title: Event analysis of systemic teamwork (EAST): a novel integration of ergonomics methods to analyse C4i activity
Authors: Guy H Walker (Author) - Brunel University, United Kingdom
Huw Gibson (Author) - University of Birmingham, United Kingdom
Neville A Stanton (Author) - Brunel University, United Kingdom
C Baber (Author) - University of Birmingham, United Kingdom
Paul M Salmon (Author) - Brunel University, United Kingdom
D Green (Author) - Brunel University, United Kingdom
Publication details: Ergonomics, Vol.49(12-13), pp.1345-1369
Publisher: Taylor & Francis Ltd.
DOI: 10.1080/00140130600612846
ISSN: 0014-0139
Organisation Unit: Centre for Human Factors and Sociotechnical Systems; University of the Sunshine Coast, Queensland; School of Law and Society
Language: English
Record Identifier: 99450233402621
Output Type: Journal article

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Collaboration types: Domestic collaboration
Web Of Science research areas: Engineering, Industrial; Ergonomics; Psychology; Psychology, Applied

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