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Published VersionCC BY-NC-ND V4.0, Open Access
Journal article
Enhancing effective healthcare communication in Australia and Aotearoa New Zealand: Considerations for research, teaching, policy, and practice
PEC Innovation, Vol.3, pp.1-8
2023
Abstract
Objective:
In this article we present a conceptual framework for enhancing effective healthcare communication in Australia and Aotearoa New Zealand.
Methods:
Through an iterative, deliberative dialogue approach, we, as experts from a variety of health professions and academic disciplines, worked together to identify core values and considerations for healthcare communication across numerous health professions and disciplines and within research, teaching, policy, and practice contexts.
Results:
The framework developed includes five core values at its centre: equitable, inclusive, evidence-based, collaborative, reflective. Around this are concentric circles showing key elements of collaborators, modality, context, and purpose. Each of these is explored.
Conclusion:
This work may support benchmarking for healthcare providers, researchers, policymakers, and educators across a breadth of professions to help improve communication in clinical practice. The framework will also help to identify areas across disciplines that are shared and potentially idiosyncratic for various professions to promote interprofessional recognition, education, and collaboration.
Innovation:
This framework is designed to start conversations, to form the foundation of a dialogue about the priorities and key considerations for developing teaching curricula, professional development, and research programs related to healthcare communication, providing a set of values specifically for the unique contexts of Australia and Aotearoa New Zealand. It can also be used to guide interdisciplinary healthcare professionals in advancing research, teaching, policy, and practice related to healthcare communication.
Details
- Title
- Enhancing effective healthcare communication in Australia and Aotearoa New Zealand: Considerations for research, teaching, policy, and practice
- Authors
- Sarah J. White (Corresponding Author) - UNSW SydneyBrendan Condon (Author) - Deakin UniversityPhilippa Ditton-Phare (Author) - University of Newcastle AustraliaNatalie Dodd (Author) - University of the Sunshine Coast, Queensland, School of Health - ParamedicineJohn Gilroy (Author) - The University of SydneyDeborah Hersh (Author) - Curtin UniversityDebra Kerr (Author) - Deakin UniversityKelly Lambert (Author) - University of WollongongZachary E. McPherson (Author) - Children's Hospital at WestmeadJudy Mullan (Author) - University of WollongongShannon Saad (Author) - Sydney Local Health DistrictMaria Stubbe (Author) - University of OtagoMatthew Warren-James (Author) - University of the Sunshine Coast, Queensland, School of Health - ParamedicineKristie R. Weir (Author) - University of BernConor Gilligan (Author) - University of Newcastle Australia
- Publication details
- PEC Innovation, Vol.3, pp.1-8
- Publisher
- Elsevier BV
- Date published
- 2023
- DOI
- 10.1016/j.pecinn.2023.100221
- ISSN
- 2772-6282
- Copyright note
- © 2023 The Authors. Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/bync-nd/4.0/).
- Organisation Unit
- School of Health - Paramedicine
- Language
- English
- Record Identifier
- 99969890102621
- Output Type
- Journal article
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