Engaging professional staff in the discourse of engagement

Rhonda Leece; Alison Jaquet

doi:10.5204/ssj.v8i2.386

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Engaging professional staff in the discourse of engagement

Journal article

Open access

Peer reviewed

Engaging professional staff in the discourse of engagement

Rhonda Leece and Alison Jaquet

Student Success, Vol.8(2), pp.101-105

Student Transitions Achievement Retention and Success (STARS) Conference, 2017 (Adelaide, Australia, 08-Jul-2017–11-Jul-2017)

2017

DOI: https://doi.org/10.5204/ssj.v8i2.386

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Abstract

Specialist Studies in Education

student engagement

University of the Sunshine Coast

evidence-based approach

learner-centred approach

theory-driven approach

higher education

The shift in higher education away from traditional, transactional service models and toward innovative, transformational approaches, has led to a reframing of professional identities. At the University of the Sunshine Coast (USC), the creation of the Student Engagement team in 2015 took a learner-centred, theory-driven and evidence-based approach. However, the new team has been drawn from diverse backgrounds and is building a new, shared identity. To create a common language and understanding of practice in the team, the theory and scholarship of higher education was integrated into team leader discussions. These staff participated in a series of discussions, were encouraged to apply this learning to their daily practice in work with students and in communicating and contextualising their work among staff. The participants have shared their perspective on this new approach and results indicate that, while we are successfully achieving some objectives, the initiative can be adapted to become more effective.

Details

Title: Engaging professional staff in the discourse of engagement
Authors: Rhonda Leece (Author) - University of the Sunshine Coast
Alison Jaquet (Author) - University of the Sunshine Coast
Publication details: Student Success, Vol.8(2), pp.101-105
Conference details: Student Transitions Achievement Retention and Success (STARS) Conference, 2017 (Adelaide, Australia, 08-Jul-2017–11-Jul-2017)
Publisher: Queensland University of Technology
Date published: 2017
DOI: 10.5204/ssj.v8i2.386
ISSN: 2205-0795
Copyright note: Copyright © 2017 The Authors. This work is licenced under a Creative Commons Attribution 4.0 International Licence. As an open access journal, articles are free to use, with proper attribution, in educational and other non-commercial settings.
Organisation Unit: University of the Sunshine Coast, Queensland; Student Services and Engagement
Language: English
Record Identifier: 99450940502621
Output Type: Journal article

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